THE PATIENT RECORD IN PHARMACY: CURRENT SITUATION AND PROSPECTS IN MOROCCO

H. Fettah*, M. R. Sefrioui, M. Moussa Ali, A. Benmoussa and S. Derraji

ABSTRACT

Aim: This study initially consists of drawing up an inventory on the use of the patient record in Morocco, by carrying out a survey in the capital and the greater Rabat area. Secondly, we launched a pilot phase, which consists of creating and implementing a patient record model. This model is presented to a sample of patients in order to estimate the degree of feasibility of its implementation. Material and method: A four-month prospective study was conducted in 50 community pharmacies. A questionnaire was used to draw up the present state of the use of the patient record in pharmacies in Morocco. Data collected was processed using SPHINX PLUS version 5.0 software. A prototype patient record was developed and tested on a sample of 10 patients to detect drug-drug interactions. Results: The investigation revealed that of the 50 pharmacies: 44 pharmacies had records. Among these, 40 claimed to have a credit file and only 4 pharmacies had both the credit file and the patient record. 06 pharmacies stored their data in paper format, 22 in electronic format and 16 used both formats. 76% of pharmacists surveyed believed that the patient record should serve as a credit file, 74% said that it would allow monitoring of medical prescriptions, 68% were for the detection of drug-drug interactions. With the collaboration of pharmacists, we designed a prototype patient record applied to a sample of 10 patients, we found six drug-drug interactions. Conclusion: Our study revealed the absence of the patient record in pharmacies. 94% of pharmacists surveyed recognized the importance of the patient record in the early detection of drug-drug interactions. They welcomed the idea of establishing the patient record in Morocco but by associating the patient record with a credit-file component.

Keywords: Patient record - credit-file - pharmacy – drug-drug interactions.