THE NOTION OF THE EMOTIONAL INTELLIGENCE - A REVIEW

*Dr. Shilpa Kantilal Ingle and Dr. Sampada S. Sant

ABSTRACT

The concept of emotional intelligence has become popular in last few decades in both the literature and within academia. Much more work has been done up till now to answer the questions like what is emotional intelligence and how it would be most effectively applied in various areas. It is also known as Emotional Quotient means the ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and defuse conflict. The present paper will attempt to review the literature surrounding emotional intelligence and will review its utility in employees at work place to improve performance, leadership.

Keywords: Emotional intelligence, ability, social life, behaviour, performance.