SUPERIOR COMMUNICATION IN HEALTHCARE PRACTICE PREVENTS BURNOUT

Akansha Das*

ABSTRACT

Communication and collaboration between patients and clinicians face difficulties in hospital settings. Lack of time, personnel, and other resources necessary to keep constant contact with patients is the most frequent barrier to efficient communication. Medical errors may occur in instances when there is a lack of communication. Medical errors, particularly those brought on by a breakdown in communication, are a widespread issue in today's health care systems. Dr. Nagamani Pullepu has a remarkable talent for fusing hospital medicine and public health. She has a lengthy and illustrious career in medicine. After obtaining her MBBS from Guntur Medical College in India, she is currently working as a hospitalist at St. David's Medical Center in Austin, Texas. She has provided clinical care at Providence Hospital in Washinton DC, Northside Medical Center in Youngstown Ohio and Wheeling Clinic in West Virginia. She has been associated briefly in Belmont Community Hospital and familiarized with cultural nuances of interacting with patients including senior citizens and their caregivers. She has had an extensive primary care experience in the Konaseema Institute of Medical Sciences in Amalapuram and played a leading role in organizing public healthcare campaigns for AIDS awareness, Pulse Polio and family planning at Vemsur Primary Healthcare Center in Telengana. Thereafter, she held a position as a clinical educator at the Avalon School of Medicine. She is an experienced physician who has a thorough awareness of how linguistic and cultural differences might affect the range of patient care. Dr. Pullepu has been at the vanguard of caring for the hospital's most critically ill patients during the Covid-19 outbreak. Additionally, she has played a crucial role in patient communication for vaccination programs. Despite the fact that they may claim to be part of a team, health professionals often work independently. The impediments to collaboration and communication that exist among clinical professionals frequently undermine efforts to increase the safety and quality of healthcare. With the organization's cooperative effort philosophy, Dr. Pullepu has filled in such communication gaps. Dr. Pullepu advocates smoking cessation since it is essential to avoid severe consequences from coronavirus infections. Evidences demonstrates that people with a history of smoking and smoking-related illnesses like COPD (Chronic Obstructive Pulmonary Disease) are more likely to encounter adverse events such severe pneumonia, pulmonary blood clots, and unexpected death. Since the introduction of TikTok, Snapchat, Twitter, and WhatsApp the communication landscape has drastically transformed over last two decades. One of the simplest methods to ensure an appropriate flow of information and improve healthcare practices is to establish a trustworthy patient relationship.

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